Hey there, Brave One! We get it—sometimes things don’t go as planned, and that’s okay. Here’s how we’ve got your back:
Merchandise Returns: Not in love with your new gear? No worries! Return any new merchandise within 30 days of receiving it, and we’ll sort you out with store credit or a full refund. In-store purchases can be exchanged right over the counter, and for online orders, just drop us an email at orders@americantattoosociety.com.
Tattoo Retainers: Once you’ve reserved your spot with us, that retainer is non-refundable—after all, it’s what keeps that calendar slot just for you. But don’t sweat it; we’ll make sure it’s worth every penny.
Tattoo Satisfaction: Not completely stoked about your ink? We’re here to help. Reach out to us, and we’ll do our best to make it right. We’re committed to ensuring you walk away with a piece you’ll love forever.
Thanks for trusting us to tattoo the brave!